Services

Five pillars of comprehensive support.

Structured oversight that enables student success and family confidence.

Our Service Pillars

01

Arrival & Settlement

Students arrive prepared and housed safely.

  • Pre-arrival immigration and documentation review
  • Housing needs assessment and verified options
  • In-person lease review and move-in coordination
  • Airport reception and escort to residence
  • City orientation and essential services setup
02

Health & Safety

Physical and mental wellbeing maintained throughout the academic year.

  • Family physician registration and health insurance navigation
  • Mental health resource coordination
  • 24/7 emergency response line
  • Hospital and medical appointment accompaniment
  • Regular wellness check-ins
03

Academic Integration

Students navigate academic requirements and campus life effectively.

  • Course enrollment and timetable guidance
  • Connection to academic support resources
  • Study skills and time management coaching
  • Communication with academic advisors when appropriate
  • Progress monitoring and intervention if needed
04

Cultural Adaptation

Students build community and confidence in their new environment.

  • Mandarin-speaking mentorship for daily life navigation
  • Budgeting, transit, and life skills guidance
  • Social events and peer community building
  • Cultural norms and expectations orientation
  • Homesickness and adjustment support
05

Family Communication

Parents remain informed and connected across distance.

  • Monthly written updates on student wellbeing
  • Direct advisor access for questions and concerns
  • Immediate notification of significant issues
  • Cultural translation of academic and administrative matters
  • Scheduled video conferences upon request

Our Approach

Professional guardianship, not emergency intervention.

Crestway Global's value is in preventing crises, not just responding to them. Regular check-ins, proactive planning, and consistent communication keep small issues from becoming serious problems.

Structured Check-ins

Scheduled touchpoints ensure consistent contact, not just crisis response.

Assigned Advisors

Each student works with a consistent advisor who knows their situation.

Documented Communication

All interactions recorded for continuity and family transparency.

Pricing

Customized to student needs

Programs are tailored based on age, campus, housing situation, and support requirements. Pricing is provided following a family consultation and needs assessment.

How pricing works

Every family's situation is unique. During consultation, we assess your student's specific needs and recommend appropriate support levels. Transparent pricing is provided based on the services required.

  • Initial consultation at no cost
  • Customized program based on assessment
  • Clear, upfront pricing before engagement
  • No hidden fees or surprise charges

Ready to discuss your family's needs?

Schedule a consultation